Navien E060

Navien E060: dual venturi fault

Short answer

E060 means abnormal operation of the dual venturi, the part that mixes gas and air and switches between low and high firing ranges. Navien's service steps are to check its connection, test it in the unit's test mode and check the gas orifice for obstructions. A faulty venturi is replaced.

Navien's condensing heaters use a dual venturi to mix gas and air in the right proportions across a wide firing range. A small limit switch reports its position to the control board. E060 means that switch is reporting something unexpected.

Navien's service manual lists three sub-codes for E060, each describing the dual venturi limit switch being in the wrong state.

The meaning below comes from Navien's manuals for its NPE condensing tankless water heaters. Many codes are shared with Navien combi boilers, but check the manual for your model if something does not match.

For this code, Navien's user manual directs owners to contact Navien technical support (1-800-519-8794) or a licensed installer.

If you smell gas, do not reset the unit or touch any switches. Leave the building and call your gas utility from outside.

What a technician checks

  1. The electrical connection to the dual venturi
  2. The venturi's operation, using the heater's built-in test mode
  3. The gas orifice, for any obstruction

If the venturi does not move or report its position correctly, it is replaced.

What homeowners can do

Reset the unit once from the front panel. If E060 returns, leave it off. The dual venturi is part of the gas and air system, so testing and replacing it is work for a licensed installer.

See every code on our Navien error codes page.

Common questions

Can I keep using my Navien with E060?

The unit will not operate normally while E060 is active. Have it serviced.

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Other Navien codes

CodeMeaning
E003 Ignition failure
E004 False flame detection
E012 Flame loss
E016 Heat exchanger overheat
E030 Abnormal exhaust temperature
E031 Burner overheating
E046 Limit control (high limit switch) abnormal
E047 Exhaust temperature sensor (thermistor) open or short
E060 Dual venturi abnormal operation
E109 Fan motor abnormal operation
E110 Exhaust blockage (condensate blockage)
E407 Hot water outlet temperature sensor open or short
E421 Cold water inlet temperature sensor open or short
E432 Cold water inlet 2 sensor open or short
E434 Water adjustment valve fault
E438 Circulation pump fault
E439 Flow sensor fault
E441 Second hot water temperature sensor open or short
E445 Bypass mixing valve fault
E515 Control board (PCB) abnormal operation
E517 DIP switch setting fault
E593 Front panel key fault
E594 EEPROM (memory) fault
E615 Input and memory fault
E736 Cascade communication fault
E740 Outdoor temperature sensor fault
E760 Flushing or service alarm
E762 Vent pipe not properly inserted
E773 Using the wrong gas
E782 Main panel communication fault
E785 Flow switch or flow sensor fault (with AHU)
E788 Gas type mismatch between board DIP switch and front panel

All Navien error codes