Navien E594

Navien E594: EEPROM memory fault

Short answer

Navien E594 is an EEPROM fault: a problem with the memory chip on the control board that stores the heater's settings. It is listed for NPE-2 water heaters. Navien's manual says to contact technical support. A technician checks the board and its settings, and the board may need to be replaced or reprogrammed.

In this guide
  1. What can cause it
  2. What to do
  3. Before you call

The EEPROM is a small memory chip that keeps your heater's settings, even through power outages. E594 means the board cannot read or write that memory correctly.

The meaning and recommended action below come from Navien's User's Information Manual for NPE-2 condensing water heaters (NPE-180A2, NPE-210A2, NPE-240A2 and the S2 models). Navien technical support: 1-800-519-8794.

This code is listed for the current NPE-2 generation. The original NPE-A and NPE-S models do not have it.

What can cause it

  • A power surge or electrical disturbance
  • Moisture or damage on the control board
  • A failing control board

What to do

  1. Press the Back button to reset once.
  2. If the code returns, contact your installer or Navien technical support.
  3. Consider a surge protector suited to the heater's power supply, especially in areas with frequent outages.

Before you call

Have the model number and serial number from the rating plate on the side of the unit ready, along with the date it was installed and the exact code. Navien asks for this information when you contact technical support, and your installer should be your first call for warranty service.

See every code on our Navien error codes page.

Common questions

Will I lose my Navien settings with E594?

The code means the memory has a problem, so settings may need to be checked or re-entered by a technician after repair.

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Other Navien codes

CodeMeaning
E003 Ignition failure
E004 False flame detection
E012 Flame loss
E016 Heat exchanger overheat
E030 Abnormal exhaust temperature
E031 Burner overheating
E046 Limit control (high limit switch) abnormal
E047 Exhaust temperature sensor (thermistor) open or short
E060 Dual venturi abnormal operation
E109 Fan motor abnormal operation
E110 Exhaust blockage (condensate blockage)
E407 Hot water outlet temperature sensor open or short
E421 Cold water inlet temperature sensor open or short
E432 Cold water inlet 2 sensor open or short
E434 Water adjustment valve fault
E438 Circulation pump fault
E439 Flow sensor fault
E441 Second hot water temperature sensor open or short
E445 Bypass mixing valve fault
E515 Control board (PCB) abnormal operation
E517 DIP switch setting fault
E593 Front panel key fault
E594 EEPROM (memory) fault
E615 Input and memory fault
E736 Cascade communication fault
E740 Outdoor temperature sensor fault
E760 Flushing or service alarm
E762 Vent pipe not properly inserted
E773 Using the wrong gas
E782 Main panel communication fault
E785 Flow switch or flow sensor fault (with AHU)
E788 Gas type mismatch between board DIP switch and front panel

All Navien error codes