Rheem 14
Rheem tankless code 14: overheating, causes and fixes
Short answer
Code 14 means an overheat safety in the Rheem tripped because the heat exchanger got too hot. It is a critical safety code. Scale buildup, restricted airflow and gas or combustion problems are common causes, and it needs a technician.
In this guide
Code 14 is a safety shutdown. The heat exchanger reached a temperature high enough to trip the overheat protection, and the unit stopped firing.
Treat it seriously. The code is a sign that something is making the heater run hotter than it was designed to.
Never bypass an overheat safety device. It is there to prevent damage and fire.
What you can check
- Clear the vent terminal outside of any blockage.
- Make sure nothing is stored against the heater.
- Check the maintenance history. A unit that has not been descaled in years, especially on hard water, is a strong candidate for scale.
Common causes
Scale in the heat exchanger
Scale creates hot spots because heat cannot pass into the water. Annual descaling prevents it.
Airflow and venting
Blocked vents, dust inside the unit or a failing fan can make combustion run hot.
Gas and combustion settings
Incorrect gas type, a bad conversion or gas pressure out of range can overfire the burner.
What a technician will do
Expect gas pressure checks, an inspection of the heat exchanger for damage or discoloration, a test of the safety circuit and usually a descale. Depending on the damage, the heat exchanger may need to be replaced.
Common questions
Can I keep resetting Rheem code 14?
No. Code 14 is an overheat safety. Resetting it without fixing the cause risks damaging the heat exchanger.
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Other Rheem codes
| Code | Meaning |
|---|---|
| 00 | Continuous combustion for more than one hour |
| 03 | Communication failure between units, remote or manifold controller |
| 05 | Improper combustion detected by the flame rod (warning) |
| 10 | Air supply or exhaust blockage (hard lockout) |
| 11 | Ignition failure |
| 12 | Flame failure |
| 13 | Poor combustion detected by the flame rod (indoor units) |
| 14 | Overheat safety tripped |
| 15 | Heat exchanger or hot water temperature too high (boiling safety) |
| 16 | Outlet water temperature above the set point (over temperature warning) |
| 21 | Air intake filter switch fault (earlier models) |
| 24 | Remote control buttons held too long, or operational switch fault |
| 29 | Condensate not draining (condensing models) or heat exchanger temperature too low |
| 31 | Inlet water temperature sensor (thermistor) fault |
| 32 | Heat exchanger thermistor fault |
| 33 | Outlet (outgoing water) thermistor fault |
| 34 | Ambient or combustion air temperature sensor fault |
| 35 | Improper thermistor connection |
| 51 | Gas valve fault: flame detected after shutdown (current) / gas inlet solenoid valve fault (earlier) |
| 52 | Modulating gas valve (PGFR) fault |
| 61 | Blower (combustion fan) motor fault |
| 65 | Water volume control valve fault |
| 66 | Water bypass valve fault |
| 71 | Gas inlet solenoid valve fault |
| 72 | Flame rod fault: flame sensed before ignition |
| 76 | Remote control communication fault |
| 79 | Blower (fan) motor current fault |
| 80 | Gas cut-off failure: flame detected after the unit turned off |
| 82 | Control board program chip fault (current) / gas type data failure (earlier) |
| 90 | Vent blockage detected before ignition |
| 92 | Neutralizer needs replacing soon (warning, condensing models) |
| 93 | Neutralizer must be replaced; unit will not operate (condensing models) |
| 1L | Lime (scale) buildup detected in the heat exchanger |
| 99 | Vent blockage detected after shutdown / blocked flue (hard lockout) |
| P1 | Not enough water flow to fire the burner (warning) |