Rheem 14

Rheem tankless code 14: overheating, causes and fixes

Short answer

Code 14 means an overheat safety in the Rheem tripped because the heat exchanger got too hot. It is a critical safety code. Scale buildup, restricted airflow and gas or combustion problems are common causes, and it needs a technician.

In this guide
  1. What you can check
  2. Common causes
  3. What a technician will do

Code 14 is a safety shutdown. The heat exchanger reached a temperature high enough to trip the overheat protection, and the unit stopped firing.

Treat it seriously. The code is a sign that something is making the heater run hotter than it was designed to.

Never bypass an overheat safety device. It is there to prevent damage and fire.

What you can check

  1. Clear the vent terminal outside of any blockage.
  2. Make sure nothing is stored against the heater.
  3. Check the maintenance history. A unit that has not been descaled in years, especially on hard water, is a strong candidate for scale.

Common causes

Scale in the heat exchanger

Scale creates hot spots because heat cannot pass into the water. Annual descaling prevents it.

Airflow and venting

Blocked vents, dust inside the unit or a failing fan can make combustion run hot.

Gas and combustion settings

Incorrect gas type, a bad conversion or gas pressure out of range can overfire the burner.

What a technician will do

Expect gas pressure checks, an inspection of the heat exchanger for damage or discoloration, a test of the safety circuit and usually a descale. Depending on the damage, the heat exchanger may need to be replaced.

Common questions

Can I keep resetting Rheem code 14?

No. Code 14 is an overheat safety. Resetting it without fixing the cause risks damaging the heat exchanger.

Was this article helpful?

Other Rheem codes

CodeMeaning
00 Continuous combustion for more than one hour
03 Communication failure between units, remote or manifold controller
05 Improper combustion detected by the flame rod (warning)
10 Air supply or exhaust blockage (hard lockout)
11 Ignition failure
12 Flame failure
13 Poor combustion detected by the flame rod (indoor units)
14 Overheat safety tripped
15 Heat exchanger or hot water temperature too high (boiling safety)
16 Outlet water temperature above the set point (over temperature warning)
21 Air intake filter switch fault (earlier models)
24 Remote control buttons held too long, or operational switch fault
29 Condensate not draining (condensing models) or heat exchanger temperature too low
31 Inlet water temperature sensor (thermistor) fault
32 Heat exchanger thermistor fault
33 Outlet (outgoing water) thermistor fault
34 Ambient or combustion air temperature sensor fault
35 Improper thermistor connection
51 Gas valve fault: flame detected after shutdown (current) / gas inlet solenoid valve fault (earlier)
52 Modulating gas valve (PGFR) fault
61 Blower (combustion fan) motor fault
65 Water volume control valve fault
66 Water bypass valve fault
71 Gas inlet solenoid valve fault
72 Flame rod fault: flame sensed before ignition
76 Remote control communication fault
79 Blower (fan) motor current fault
80 Gas cut-off failure: flame detected after the unit turned off
82 Control board program chip fault (current) / gas type data failure (earlier)
90 Vent blockage detected before ignition
92 Neutralizer needs replacing soon (warning, condensing models)
93 Neutralizer must be replaced; unit will not operate (condensing models)
1L Lime (scale) buildup detected in the heat exchanger
99 Vent blockage detected after shutdown / blocked flue (hard lockout)
P1 Not enough water flow to fire the burner (warning)

All Rheem error codes