Rheem water heater error codes
How to read the codes
Rheem tankless water heaters show a number on the display when they stop or need attention. Codes can differ between Rheem generations, so check the manual for your model if a code does not match.
All Rheem codes
| Code | Meaning |
|---|---|
| 00 | Continuous combustion for more than one hour Full guide |
| 03 | Communication failure between units, remote or manifold controller Full guide |
| 05 | Improper combustion detected by the flame rod (warning) Full guide |
| 10 | Air supply or exhaust blockage (hard lockout) Full guide |
| 11 | Ignition failure Full guide |
| 12 | Flame failure Full guide |
| 13 | Poor combustion detected by the flame rod (indoor units) Full guide |
| 14 | Overheat safety tripped Full guide |
| 15 | Heat exchanger or hot water temperature too high (boiling safety) Full guide |
| 16 | Outlet water temperature above the set point (over temperature warning) Full guide |
| 21 | Air intake filter switch fault (earlier models) Full guide |
| 24 | Remote control buttons held too long, or operational switch fault Full guide |
| 29 | Condensate not draining (condensing models) or heat exchanger temperature too low Full guide |
| 31 | Inlet water temperature sensor (thermistor) fault Full guide |
| 32 | Heat exchanger thermistor fault Full guide |
| 33 | Outlet (outgoing water) thermistor fault Full guide |
| 34 | Ambient or combustion air temperature sensor fault Full guide |
| 35 | Improper thermistor connection Full guide |
| 51 | Gas valve fault: flame detected after shutdown (current) / gas inlet solenoid valve fault (earlier) Full guide |
| 52 | Modulating gas valve (PGFR) fault Full guide |
| 61 | Blower (combustion fan) motor fault Full guide |
| 65 | Water volume control valve fault Full guide |
| 66 | Water bypass valve fault Full guide |
| 71 | Gas inlet solenoid valve fault Full guide |
| 72 | Flame rod fault: flame sensed before ignition Full guide |
| 76 | Remote control communication fault Full guide |
| 79 | Blower (fan) motor current fault Full guide |
| 80 | Gas cut-off failure: flame detected after the unit turned off Full guide |
| 82 | Control board program chip fault (current) / gas type data failure (earlier) Full guide |
| 90 | Vent blockage detected before ignition Full guide |
| 92 | Neutralizer needs replacing soon (warning, condensing models) Full guide |
| 93 | Neutralizer must be replaced; unit will not operate (condensing models) Full guide |
| 1L | Lime (scale) buildup detected in the heat exchanger Full guide |
| 99 | Vent blockage detected after shutdown / blocked flue (hard lockout) Full guide |
| P1 | Not enough water flow to fire the burner (warning) Full guide |
Many Rheem tankless codes match Rinnai's, especially the ignition and flame codes. Like most tankless brands, Rheem shuts the burner off and shows a code when a safety check fails, and some codes are only warnings that let the unit keep running.
How to reset a Rheem code
- Close all hot water taps.
- Turn the unit off and back on at the controller.
- Open a hot water tap and see whether it fires.
If the same code returns, the cause is still there. Do not keep resetting combustion or overheat codes.
What homeowners can check
- Gas supply: valve open, other gas appliances working, propane tank level.
- Vent and air intake terminals outside, for blockages.
- The cold water inlet filter, which can clog and reduce flow.
- The condensate drain and neutralizer on condensing models.
- When the unit was last descaled.
When to call a technician
Ignition parts, gas pressure, fans, sensors and the control board all sit inside the sealed unit. If a code returns after the checks above, call a licensed installer.
Common questions
Are Rheem and Rinnai error codes the same?
Several are, including 11 for ignition failure and 12 for flame failure, but not all of them. Use the code list for your brand.
What does P1 mean on a Rheem tankless?
P1 means the water flow is too low for the unit to fire. A clogged inlet filter or a partly closed valve is a common cause.