Rheem 16

Rheem code 16: over temperature warning

Short answer

Code 16 means the outlet water temperature is above the set point on the remote control. On current Rheem and Ruud models, Rheem says to check the outlet thermistor first, then the water bypass valve. Earlier models call it an over temperature warning and list a clogged heat exchanger, restricted airflow and debris in the combustion chamber.

In this guide
  1. What it means by model generation
  2. What a technician checks
  3. What you can do
  4. How to reset it
  5. Before you call

Code 16 tells you the water leaving the heater is hotter than you asked for. The heater may be reading the temperature wrong, or it may truly be running hot.

This page uses two Rheem sources: the current Rheem and Ruud tankless troubleshooting manual, and Rheem's error code list for earlier tankless models. Codes can differ between generations, so the meaning for each is shown where they differ. Rheem technical support: (800) 432-8373.

What it means by model generation

Rheem generationMeaning
Current modelsOutlet water temperature above the set point; check the outlet thermistor first, then the water bypass valve
Earlier modelsOver temperature warning

What a technician checks

  • The outlet thermistor, which Rheem lists first; code 33 is its dedicated fault code
  • The water bypass valve, which has its own code, 66
  • On earlier models: a clogged heat exchanger, airflow around the unit and vent terminal, and debris in the combustion chamber or exhaust

What you can do

Be careful with hot water at the taps until it is fixed, especially with children or older adults in the home. Clean the inlet filter, flush the unit if it is due, and call a technician if code 16 keeps appearing.

How to reset it

  1. Close all hot water taps.
  2. Turn the remote control off, wait about 10 seconds, then turn it back on.
  3. Open a hot tap and watch whether the code returns.

Before you call

Have the model and serial number from the rating label ready, and note whether your unit is a condensing (high-efficiency) or non-condensing model. Tell the technician the exact code, when it appears and any recent work on the gas, water, venting or electrical supply. That often saves a second visit.

See every code on our Rheem error codes page.

Common questions

Is Rheem code 16 a scald risk?

It means water is hotter than the setting, so take care at the taps until it is fixed.

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Other Rheem codes

CodeMeaning
00 Continuous combustion for more than one hour
03 Communication failure between units, remote or manifold controller
05 Improper combustion detected by the flame rod (warning)
10 Air supply or exhaust blockage (hard lockout)
11 Ignition failure
12 Flame failure
13 Poor combustion detected by the flame rod (indoor units)
14 Overheat safety tripped
15 Heat exchanger or hot water temperature too high (boiling safety)
16 Outlet water temperature above the set point (over temperature warning)
21 Air intake filter switch fault (earlier models)
24 Remote control buttons held too long, or operational switch fault
29 Condensate not draining (condensing models) or heat exchanger temperature too low
31 Inlet water temperature sensor (thermistor) fault
32 Heat exchanger thermistor fault
33 Outlet (outgoing water) thermistor fault
34 Ambient or combustion air temperature sensor fault
35 Improper thermistor connection
51 Gas valve fault: flame detected after shutdown (current) / gas inlet solenoid valve fault (earlier)
52 Modulating gas valve (PGFR) fault
61 Blower (combustion fan) motor fault
65 Water volume control valve fault
66 Water bypass valve fault
71 Gas inlet solenoid valve fault
72 Flame rod fault: flame sensed before ignition
76 Remote control communication fault
79 Blower (fan) motor current fault
80 Gas cut-off failure: flame detected after the unit turned off
82 Control board program chip fault (current) / gas type data failure (earlier)
90 Vent blockage detected before ignition
92 Neutralizer needs replacing soon (warning, condensing models)
93 Neutralizer must be replaced; unit will not operate (condensing models)
1L Lime (scale) buildup detected in the heat exchanger
99 Vent blockage detected after shutdown / blocked flue (hard lockout)
P1 Not enough water flow to fire the burner (warning)

All Rheem error codes